Shipping policy

Shipping Policy

Last updated: April 2026

Thanks for shopping at Elite TCG Supply! Here's everything you need to know about our shipping process.

Where We Ship From

All orders are shipped from our 3PL partner Fulfillrite, located in New Jersey, USA. Our inventory is physically in hand and ready to ship — no waiting on overseas warehouses.

Where We Ship To

We currently ship within the United States (all 50 states). For international orders, please contact us first to confirm availability and shipping rates.

Processing Time

Orders placed Monday–Friday before 12:00 PM ET are typically processed and handed to the carrier within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

Estimated Delivery Time

Once shipped, domestic US orders typically arrive within:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days (when available at checkout)

Delivery times depend on your location and the carrier service selected at checkout. Rural addresses may take an extra 1–2 days.

Shipping Carriers

We ship via USPS, UPS, and FedEx. The available options are shown at checkout based on your address and order weight.

Tracking

Every order includes a tracking number, automatically emailed to you when your package is handed to the carrier. You'll always know where your package is.

Shipping Costs

Shipping rates are calculated automatically at checkout based on your address, the carrier you select, and the weight of your order. Final costs are shown before payment — no surprises.

Packaging

Your order is carefully packed by Fulfillrite using protective materials (bubble wrap, dunnage, sturdy boxes) to keep your sealed Pokémon TCG products safe in transit. We take packaging seriously because we know how much these products mean to collectors.

Damaged or Lost Packages

If your package arrives damaged, take photos as soon as you receive it and contact us within 48 hours with your order number. We'll either send a replacement or issue a full refund.

If your tracking shows the package was delivered but you didn't receive it, please check with neighbors and your local post office, then contact us within 7 days. We'll work with the carrier to file a claim.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for packages sent to incorrect addresses provided by the customer. If you notice a mistake, contact us immediately — if your order hasn't shipped yet, we can usually correct the address.